Security & Privacy
Flowers by Shirley - Security and Privacy Policies
Your security and privacy is important to us. With this in mind, we feel it necessary to provide this notice concerning our Security and Privacy policies. We do this so that all of our customers may feel protected and secure when using our site to purchase gifts and flower arrangements, with full knowledge of what is being done with any information you provide to us.
SSL Secure Socket Layer
For your security, we employ SSL technology to automatically redirect you to certain pages of our website that use a https:// web address. Generally, these pages include personal information we need to collect from you to complete your order, and process your credit card. The S of the https:// means that you are in communication with a secure port on our web server, using 256 bit encryption. You may view our SSL certificate is valid by clicking on the padlock symbol in your browser when it appears.
Information We Collect
When you setup an account with us, you will be asked to provide certain personal information, such as your name, billing address, and contact information. That information is stored on our web server, for our use alone. We do not share or sell any private information given to us by our customers unless required to do so by law or court order.
How We Use Your Information
We will use the information you provide to us so that we may provide requested information and content in response to your inquiries, so that we may offer you comparable products or services from our company that match your interests. We may use your personal information at times so that we may contact you personally regarding your use of our products and services, like delivery options or order substitutions, or for updates on our Privacy policies, or any other policy that may affect you directly, or directly impact our ongoing relationship as provider to you, our customer.
We may use the information you provide from time to time so that we may send you information about purchases, receipts, as well as future sales, promotions, programs or services that we are able to offer you in the future. We have no intention to use this information for any use other than those necessary for the promotion, security and growth of our own business.
Cookies and Web Beacons
From time to time, in order to keep our site vital and functional for our visitors, we may place Web Beacons on targeted pages within our site that receive regular traffic. This is done solely for the purpose of randomly tracking how often our site receives visitors, what they view, what items are more popular, as well as how often certain pages receive traffic as compared to others. No personal information is disclosed through the use of web beacons, just points of access so that we can work efficiently to improve our site for your use.
We do not share any of our customer's personal information with any other company except for our credit card processing service to obtain a valid authorization on your credit card transaction. Most credit card companies now offer extra security features for on-line transactions to verify proper use of the credit card in question. Please be sure to use your correct billing address on any order you may place through our website.
Accessing and Updating Your Information
Once you have provided personal information of any kind to our company through our website, you have the right to update, change or delete any of the previous information you have provided to us. This includes opting out of any elective advertising emails that you may have previously allowed us to send.
Please be aware that all information entered, gathered and processed on our website will be transferred to and processed at our office located in St. Augustine Florida. As such, they will be subject to the privacy laws within the US and the State of Florida. We are not subject to any other country's privacy laws. Privacy policies vary throughout the world, so please be assured that all of our customers' information held by us is protected, and that we take all necessary measures for its continued protection. By providing your personal information to us, you consent to its use in accordance to US and State law regarding privacy policies, including transference to third parties and local authorities.
We do not, under any circumstances, willingly collect personal information from minors. If you are under 18, we specifically request that you do not submit an order via our website.
From time to time, we reserve the right to make updates to any or all Privacy and Security Policies. We strive to make any changes known to our customer base, and you will be notified of any material changes in the ways we protect and secure your personal information. We encourage you to periodically review all of our policies, and if you have any concerns, we ask that you contact us directly, using the information provided on our contact page.