Flowers By Shirley Guarantee
Our Promise to you:
If you are not completely satisfied with any product we deliver, Flowers by Shirley will be more than happy to help resolve any problem. We guarantee freshness for a complete seven days.
Please notify us within 48 hours of delivery of your dissatisfaction and we will be happy to issue a complete refund, or if you wish, a replacement of the item delivered. If you notify us after 48 hours of delivery, we can send a replacement of your order and will pick up the original delivery. Please note, our guarantee extends to both the deliveries we make, and orders that may be called to our affiliate FTD Florists.
Should a problem arise, all we need is for you to notify us within 48 hours of delivery of your order. You may call us at 1-866-273-6358, come in person, or write to us by email. Simply explain the problem you have experienced and we will arrange for a replacement as soon as possible.
As a professional full-service FTD florist serving St. Augustine and the nearby neighborhoods, we want to know about the concerns our customers may experience so we can improve all our customers satisfaction.
When you order from Flowers by Shirley, you are guaranteed to be satisfied with your delivery. Please feel free to contact us anytime with questions or concerns you may have about our flower delivery. We look forward to hearing from you!